615-358-7096

IS YOUR DEDICATED

SERVICE ADVISOR
TRAINING CENTER

We train your team so you can focus on your business.

What our certified advisors say about us

"This course is amazing! I have eliminated fear and replaced it with confidence"

"This course has made me more money and less stress."

"Closing the sale has leveled up for me. This course has made selling service smoother."

"My biggest takeaway from the program by far has been leadership skills and organization. We now have great communication within our shop and the day to day structure of the business flows great. "

"I learned a lot about how to overcome objections. I have used this method over and over since joining Sales Fix and it has helped every time. "

"In 28 years I've taken a lot of training. This is the most well put together and orchestrated program I've been in. It hits on everything."

Our participants see their ARO increase on average over $200!

We believe it's not just about a sales number but the quality of those sales. What’s a higher ARO if there isn’t profit to be found? When students finish our course, their increased ARO and increased monthly sales MEAN SOMETHING. Their sales put more to the bottom line which allows their careers to accelerate and their owners to invest back in the business.
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HOW WE CAN HELP

Everything you and your team needs in one place.

COMPREHENSIVE
CERTIFICATION

LEARNING WORKSHOPS

LIVE WEBINARS

TRAINING EVENTS

VIDEO LIBRARY

1-ON-1 CALLS

                                

ONE MONTHLY PRICE

One subscription for your entire business. No contract.
                                

MULTIPLE ADVISORS

Your subscription allows for up to 5 advisors to have their own logins. Need more? Contact us for more options.
                                

100% ONLINE

Outside of special conference events, our core training is all done online.
OUR RECOMMENDED

PATH TO CERTIFICATION

Foundations + Advanced + Fix My Call + Webinars
  • New Advisors
  • Experienced Advisors
  • Advanced Material
  • Foundational Material
  • Phone Call Reviews
  • Worksheets
  • Testing
  • Accountability
  • Owner Tracking
All advisors joining our program are recommended to follow our Path to Certification that combines recorded video courses, phone call reviews ('Fix My Call'), and live virtual training sessions to deliver comprehensive training beyond anything else available in the automotive industry. 
Our expectations for your team are high. We will push them to take what they are learning and begin applying it. As they progress through the video courses, they are invited to participate in weekly, live webinars led by one of our expert trainers to dive deeper into the topics they are learning about. 

Annual Re-Certification is provided for advisors wanting to prove themselves and for owners wanting to challenge their team to always be growing. This certification test is not easy and advisors who have followed our Path to Certification will have the best chance at passing.

Whether an advisor is new to the industry or has been a service advisor for a long time, this program is for everyone wanting to level up their career and find new strategies for winning with their customers.
                                
THE RESULTS
speak for themselves
numbers are averages

CLOSE RATIO
increase

MONTHLY
increase

ARO 
increase
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JUST A FEW OF THE TOPICS WE TEACH ON  

Next Level Leadership and Culture

Curb Selling

Knowing Your Numbers

Missed Opportunities

Assume the Sale

Making a Great Impression

KNOW Confidence & NO Fear

Overcoming Objections

Identifying the Decision Maker

Scripting

Untapped Resources

Selling 101

90+

CORE TRAINING VIDEOS

Path to Certification
"Providing the customers with the best possible experience starts and ends with me."
- SALES FIX CERTIFIED ADVISOR

100+

ADDITIONAL TRAINING VIDEOS

New Videos Added Regularly

Training Events

We hold multiple live training events each year with guest speakers, interactive workshops, and engaging breakout sessions. Active subscribers get their tickets for free!

You won't want to miss these!

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TICKETS AVAILABLE NOW!

Sales Fix program participants* attend for free.
Login for ticketing.

*Attendee has an active login with Sales Fix

SALES FIX
TRAINING FEATURES

After years of training advisors, we've heard a lot about what advisors AND owners want out of comprehensive training. 
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CERTIFIED ADVISORS on...

Quoting Over the Phone

The concept that helped me the most was getting through over-the-phone quotes. Using my time on quotes for clients just looking for the cheapest option takes time, including getting information from a technician. Getting over this hump and asking people to come by immediately to check so we can stand behind our quote and price was huge!
CERTIFIED ADVISORS on...

Selling From My Wallet

My number one take away from this is not selling from my wallet. I had a hard time trying to present big quotes and this has made it a lot easier.
CERTIFIED ADVISORS on...

Confidence in The Details

My biggest takeaway is all of the details and scenarios that are covered in each lesson to help breakdown and be prepared for ANY situation that were to arise. I have so much more confidence now when presenting tickets and helping customers solve their car problems in a way that is a win-win for them and the shop.
CERTIFIED ADVISORS on...

Selling the Process

My biggest takeaway is learning how to leave jobs open ended. Since implementing this, it has helped me so many times!
CERTIFIED ADVISORS on...

Being A New Service Advisor

I learned how to deal with difficult customers and overcome hard situations. I've enjoyed all of Sales Fix and it has taught me a lot since I'm new to service advising. What sticks out to me the most is it helps to not feel like a salesman and really that I'm here to help.

Monthly Webinars

Weekly and monthly teaching webinars presented by our training team and special guests trainers.

Monthly ALW's

Weekly and monthly accelerated learning workshops presented by our training team and special guest trainers.

Fix My Call

Upload real phone calls from your store to be reviewed by one of our trainers and given feedback.

Conferences

Training conferences at our headquarters in Nashville, TN.

Trainer Phone Calls

Schedule a one-on-one phone call with a trainer for help when needed.

Annual Re-Certification

Complete an annual test to retain your Sales Fix™ certification.

Training Video Library

A growing library of training videos from our live events, webinars, and sister company [Shop Fix Academy] events. The amount of content in this library alone will keep advisors busy!

Materials

Additional materials, worksheets, and other tools to help give advisors an easy path to execution and implementation.

OUR TRAINING TEAM

Guy Roberts
Sales Fix Program Director
Mike Tatich
Sales Fix Trainer
Melanie Schambach
Sales Fix Trainer
James DeVito
Sales Fix Trainer
Leann Dennis
Sales Fix Trainer
Kyle Martin
Sales Fix Trainer
Trevor Lintzen
Sales Fix Trainer

PROGRAM PRICING

$687/mo
Ongoing Monthly Subscription
Includes:

  • Access for five Advisors to have their own logins

  • hd video courses
  • live group teaching calls
  • FIX MY CALL UPLOADS
  • 1-ON-1 TRAINER CALL SCHEDULING
  • certification testing
  • private facebook group

  • free tickets to training events in nashville, tn

  • and more...

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Members of
should contact us for special pricing

STEP 1

Contact us if you have any questions before completing enrollment. No questions? Move on to Step 2.

615-358-7096
support@salesfix.com

STEP 2

Provide your information
&
Complete Purchase.

STEP 3

Decide to invite your advisors now or later. To invite them, you will need their name & email address.

STEP 4

Begin your Seat Managers Course that tells you how to view your team, navigate the website, and have success in our program.

STEP 5

Follow-up with your advisors to make sure they are completing their own onboarding process. 

FAQ's

Frequently Asked Questions

How do I manage my staff that are currently involved with Sales Fix?

When you purchase your subscription, you will become a "Seat Manager" for your Team. As the Seat Manager, you can view your Team and all of their progress in their courses. To gain access to this dashboard, you must first watch the video in the Seat Manager course titled "Your Dashboard & Viewing Your Team." Your Dashboard is a VIEW ONLY portal to your Team. If you want to invite new people, this is NOT done from your Dashboard. This is done from this page (just scroll up). If you need someone to be removed from your Team, contact us by emailing support@salesfix.com or use the help button in the lower right portion of this screen.. You cannot remove people from your team via your Dashboard.

What is the time commitment of my advisor and what do they need?

Our courses & training are self paced and do not have a predetermined schedule that must be followed. How much time an advisor spends per week engaging with their training is entirely up to you. That said, there are some general timeframes we can provide based on our recommended Path to Certification. Advisors who are joining Sales Fix for the first time will be instructed to follow our recommended Path to Certification. This includes going through the Foundations and Advanced courses from start to finish, in their entirety. We recommend a minimum of one course video per day. We also recommend joining a minimum of one weekly class webinar. These are 1 hour webinars. Following these suggestions would result in approximately 2 hours of training a week. This does not include additional live training they participate in or additional training videos they watch outside of the Foundations and Advanced courses. There are many hours of additional training videos available outside of the Foundations and Advanced courses.

When attending webinars it is requested that they have a camera and a microphone to fully participate in the call. As they progress through their video courses, they should have their worksheets available to fill out as they watch the training. They should also have any other notetaking tools they want to use for themselves.

I'm the seat manager, can I watch the videos?

As the account holder, you will have access to all course content.

Is there a contract?

No, there is no contract. You can cancel at any time. If cancelled, all active students' accounts will lose access to Sales Fix content.

I want to have more than five logins for my advisors. Is there an option for that?

Yes! If you have a large facility or you are a MSO (multi shop owner), contact us for more options.