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615-358-7096

Sales Fix Foundations Course

Everything a service advisor needs to have a strong foundation to find success in their career. The lessons taught here are for both seasoned service advisors and those just entering the field.

5 sections

Topical lesson groupings
Section Tests

Prove your knowledge
8.8 hours

Course duration
Live Webinars

Weekly. Always available.

Course Lessons

Who we are

Sales Fix™ is a training center for service advisors in the automotive industry. We certify advisors and provide them with continued training to increase their sales, increase the profitability of those sales, and increase their customer retention through exceptional customer service and relationship-based sales practices.

Get in touch

4107 Mallory Ln
Franklin, TN 37067
support@salesfix.com
+1-615-358-7096
FAQ

How to Contact Us

Address

4107 Mallory Ln
Suite 200
Franklin, TN 37067

Reach Out

Email: Support@salesfix.com

Phone: +1-615-358-7096

Support Button

Use the floating Support button on our webpage. It should be near the bottom right of your screen and it looks like this:

FAQ's

How do I add/remove my employees that are currently involved with Sales Fix?

If you want to invite new people or remove people from your team, this is done from your homepage where you access your courses.

My advisor is asking for a password to do their certification exam. Where do I find that?

You will find passwords for the Level 1 and Level 2 certifications in your Seat Manager Course. We require advisors to get the Level 1 Certification password from you so you can make sure they are in a secure environment free of distractions before taking this certification exam. We require advisors to get the Level 2 Certification password from you so you can be part of the call selection process - You'll find more details on this on the password page.

Where can I find the password to start my certification exam?

The "Seat Manager" for your Sales Fix account has access to your password. The Seat Manager is usually your shop owner or shop manager. Tell them "Sales Fix says you need to log into your Sales Fix account and go to your Seat Manager Course. The passwords are there."

Can I change my weekly group call time?

Yes. Contact us to request this change.

Sales Fix Live Sessions Schedule

All live sessions are displayed here, including Foundations & Advanced classes and Continued Training ALW's & Webinars.

Use this calendar to find the day & time of your desired session. Join the webinar from the corresponding Sales Fix LIVE Sessions hub.

Times are displayed in Central Time.

TIP: Print this calendar for an easy quick reference!

James DeVito

James has been working in the automotive industry for 12+ years. Over that time, he's worked in every front-of-house position - assistant, parts manager, service advisor, and general manager. Not being a "car person" himself previous to joining the industry, the journey to find success wasn't an obvious one. Looking back on that journey now, he's able to recognize what empowered his wins & what caused his mistakes. Now he focuses on helping other service advisors avoid those same mistakes, find their confidence, and discover a career in this industry that is built on sound foundations and realized through continued growth.

Melanie Schambach

Over the 11+ years she's been in the industry, Melanie has found success everywhere she went. She has worked in independent and dealer facilities - earning recognition at BMW as one of their top service advisors in the country. She's even worked as an adjuster for extended warranty companies, speaking with advisors on a daily basis to help get customer's vehicles fixed. Through all that experience, she's discovered what it takes to build a career as a top-level service advisor. With Sales Fix, she focuses on helping service advisors overcome their own limitations to reach their full potential.

Mike Tatich

As an owner of 5 successful repair shops in the Indiana area, Mike is no stranger to the daily pressures of an automotive repair facility. And while many owners start their career as a technician, Mike has spent all of his tenure in the front of house serving customers and mastering what it means to be a successful service advisor. After years of running shops and training his own sales teams, he knows what works and what doesn't. For 20 years, Mike has trained & taught service advisors all across the country. With Sales Fix, he aims to share that gained knowledge & expertise to help other service advisors level up and find their path to success.

Leann Dennis

After earning top sales recognition as a service advisor with Valvoline for nearly 6 years, Leann made the jump to independent shop owner and took her service advising to a whole new level. She's passionate about helping customer's see the value in their current vehicle and her sales were representative of that. After years of service advising, opening a second location and training those service advisors, Leann has joined the Sales Fix team to help other advisors learn how to translate their passion into profitable sales.

Trevor Lintzen

Trevor Lintzen has been in the service industry for 15 years and found success at every step of his career. After years in the service advisor seat he moved into store management. From opening a brand new store and building that new customer base to leading multiple teams in different shops, he thrives on the challenge of delivering high level customer service amidst the fast paced environment of a busy shop. Helping service advisors learn how to solve problems quickly and effectively is a focus in his training. Currently in a district manager role, Trevor focuses on supporting and training his shops to help them reach their goals and find success.

Guy Roberts

Guy Roberts began his career in the automotive industry in 2010 with Aaron Stokes’ company, Euro Fix, where he initially served as a Service Advisor. His strong performance led to rapid advancement, first to General Manager and then to District Manager, overseeing eight locations in the Nashville, TN area. When Aaron Stokes launched Shop Fix Academy, Guy transitioned to a leadership role within the organization, becoming both a coach and a key member of the leadership team. In 2019, Guy contributed to the development of Sales Fix, a training company focused on Service Advisors. Today, he serves as the Director of Sales Fix while continuing as a leader with Shop Fix Academy.

READY...SET...GO!

PROGRAM PRICING

$687/mo

Ongoing Monthly Subscription

Includes:

Access for five Advisors to have their own logins
Access for one seat manager login
hd video courses
live group teaching calls
FIX MY CALL UPLOADS
1-ON-1 TRAINER CALL SCHEDULING
certification testing
private facebook group
free tickets to training events in nashville, tn
and more...

* By selecting "Upgrade My Account" you are authorizing Sales Fix to use your billing information on file to create your new monthly subscription.

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Members of

should contact us for special pricing

Sales Fix Live Sessions Schedule

All live sessions are displayed here, including Foundations & Advanced classes and Continued Training ALW's & Webinars.

Times are displayed in Central Time.

615-358-7096

Sales Fix Foundations Course

5 sections

Section Tests

8.8 hours

Live Webinars

Course Lessons

Who we are

Get in touch

How to Contact Us

Address

Reach Out

Support Button

FAQ's

How do I add/remove my employees that are currently involved with Sales Fix?

My advisor is asking for a password to do their certification exam. Where do I find that?

Where can I find the password to start my certification exam?

Can I change my weekly group call time?

Sales Fix Live Sessions Schedule

All live sessions are displayed here, including Foundations & Advanced classes and Continued Training ALW's & Webinars.

READY...SET...GO!

PROGRAM PRICING

Sales Fix Live Sessions Schedule

All live sessions are displayed here, including Foundations & Advanced classes and Continued Training ALW's & Webinars.