Mobile App Privacy policy

Effective Date: September 26, 2024
Sales Fix ("we," "us," or "our") operates the Sale Fix mobile application (the "App"), available on the Google Play Store and Apple Store, which is used in conjunction with the LearnWorlds platform. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use the App.
By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Data

We may collect certain personally identifiable information ("Personal Data") from you, which may include but is not limited to:
  • Name
  • Email address
  • Phone number
  • Payment information (processed via third-party payment processors)
  • Course progress and activity within the LearnWorlds platform

Usage Data

We may collect information on how the App is accessed and used ("Usage Data"). This Usage Data may include information such as:
  • Device type (e.g., mobile, tablet)
  • Internet Protocol (IP) address
  • Browser type
  • App usage details such as pages viewed and interactions within the app

Cookies and Tracking Technologies

We may use cookies or similar tracking technologies to track the activity on our App and retain certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

The information we collect may be used for the following purposes:
  • To provide and maintain the App
  • To notify you of updates to our App or related services
  • To improve the user experience and analyze App usage trends
  • To manage your account and subscription, including providing access to courses and content on the LearnWorlds platform
  • To process payments and provide customer support
  • To comply with legal obligations or resolve disputes

3. How We Share Your Information

We may share your information with third parties in the following situations:
  • LearnWorlds: We share your data with the LearnWorlds platform to provide you with educational content and track your course progress.
  • Service Providers: We may share your information with third-party service providers to assist in processing payments, delivering communications, or analyzing App usage data.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.

4. Data Security

We are committed to protecting your data. We use appropriate technical and organizational measures to safeguard your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:
  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete data.
  • Deletion: Request that we delete your personal data under certain conditions.
  • Objection: Object to the processing of your data in certain cases.
To exercise any of these rights, please contact us at support@salesfix.com.

6. Third Party Links

Our App may contain links to external websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site.