Mobile App Privacy policy
Effective Date: September 26, 2024
Sales Fix ("we," "us," or "our") operates the Sale Fix mobile application (the "App"), available on the Google Play Store and Apple Store, which is used in conjunction with the LearnWorlds platform. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use the App.
By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Data
We may collect certain personally identifiable information ("Personal Data") from you, which may include but is not limited to:
- Name
- Email address
- Phone number
- Payment information (processed via third-party payment processors)
- Course progress and activity within the LearnWorlds platform
Usage Data
We may collect information on how the App is accessed and used ("Usage Data"). This Usage Data may include information such as:
- Device type (e.g., mobile, tablet)
- Internet Protocol (IP) address
- Browser type
- App usage details such as pages viewed and interactions within the app
Cookies and Tracking Technologies
We may use cookies or similar tracking technologies to track the activity on our App and retain certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
The information we collect may be used for the following purposes:
- To provide and maintain the App
- To notify you of updates to our App or related services
- To improve the user experience and analyze App usage trends
- To manage your account and subscription, including providing access to courses and content on the LearnWorlds platform
- To process payments and provide customer support
- To comply with legal obligations or resolve disputes
3. How We Share Your Information
We may share your information with third parties in the following situations:
- LearnWorlds: We share your data with the LearnWorlds platform to provide you with educational content and track your course progress.
- Service Providers: We may share your information with third-party service providers to assist in processing payments, delivering communications, or analyzing App usage data.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
4. Data Security
We are committed to protecting your data. We use appropriate technical and organizational measures to safeguard your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Data Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any inaccurate or incomplete data.
- Deletion: Request that we delete your personal data under certain conditions.
- Objection: Object to the processing of your data in certain cases.
6. Third Party Links
Our App may contain links to external websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site.
Who we are
Sales Fix™ is a training center for service advisors in the automotive industry. We certify advisors and provide them with continued training to increase their sales, increase the profitability of those sales, and increase their customer retention through exceptional customer service and relationship-based sales practices.
Get in touch
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308 Mallory Station Rd
Franklin, TN 37067 -
support@salesfix.com
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+1-615-358-7096
Copyright © 2023
How to Contact Us
Address
308 Mallory Station Rd
Franklin, TN 37067
Franklin, TN 37067
Reach Out
Email: Support@salesfix.com
Phone: +1-615-358-7096
Support Button
Use the floating Support button on our webpage. It should be near the bottom right of your screen and it looks like this:

Sales Fix Live Sessions Schedule
All live sessions are displayed here, including Foundations & Advanced classes and Continued Training ALW's & Webinars.
Use this calendar to find the day & time of your desired session. Join the webinar from the corresponding Sales Fix LIVE Sessions hub.
Times are displayed in Central Time.
TIP: Print this calendar for an easy quick reference!

James DeVito
James has been working in the automotive industry for 10+ years. Over that time, he's worked in every front-of-house position - assistant, parts manager, service advisor, and general manager. Not being a "car person" himself previous to joining the industry, the journey to find success wasn't an obvious one. Looking back on that journey now, he's able to recognize what empowered his wins & what caused his mistakes. Now he focuses on helping other service advisors avoid those same mistakes, find their confidence, and discover a career in this industry that is built on sound foundations and realized through continued growth.

Melanie Schambach
Over the 11+ years she's been in the industry, Melanie has found success everywhere she went. She has worked in independent and dealer facilities - earning recognition at BMW as one of their top service advisors in the country. She's even worked as an adjuster for extended warranty companies, speaking with advisors on a daily basis to help get customer's vehicles fixed. Through all that experience, she's discovered what it takes to build a career as a top-level service advisor. With Sales Fix, she focuses on helping service advisors overcome their own limitations to reach their full potential.

Mike Tatich
As an owner of 5 successful repair shops in the Indiana area, Mike is no stranger to the daily pressures of an automotive repair facility. And while many owners start their career as a technician, Mike has spent all of his tenure in the front of house serving customers and mastering what it means to be a successful service advisor. After years of running shops and training his own sales teams, he knows what works and what doesn't. For 20 years, Mike has trained & taught service advisors all across the country. With Sales Fix, he aims to share that gained knowledge & expertise to help other service advisors level up and find their path to success.

Leann Dennis
After earning top sales recognition as a service advisor with Valvoline for nearly 6 years, Leann made the jump to independent shop owner and took her service advising to a whole new level. She's passionate about helping customer's see the value in their current vehicle and her sales were representative of that. After years of service advising, opening a second location and training those service advisors, Leann has joined the Sales Fix team to help other advisors learn how to translate their passion into profitable sales.

Trevor Lintzen
Trevor Lintzen has been in the service industry for 15 years and found success at every step of his career. After years in the service advisor seat he moved into store management. From opening a brand new store and building that new customer base to leading multiple teams in different shops, he thrives on the challenge of delivering high level customer service amidst the fast paced environment of a busy shop. Helping service advisors learn how to solve problems quickly and effectively is a focus in his training. Currently in a district manager role, Trevor focuses on supporting and training his shops to help them reach their goals and find success.

Guy Roberts
Guy Roberts began his career in the automotive industry in 2010 with Aaron Stokes’ company, Euro Fix, where he initially served as a Service Advisor. His strong performance led to rapid advancement, first to General Manager and then to District Manager, overseeing eight locations in the Nashville, TN area. When Aaron Stokes launched Shop Fix Academy, Guy transitioned to a leadership role within the organization, becoming both a coach and a key member of the leadership team. In 2019, Guy contributed to the development of Sales Fix, a training company focused on Service Advisors. Today, he serves as the Director of Sales Fix while continuing as a leader with Shop Fix Academy.

Kyle Martin
Trevor Lintzen has been in the service industry for 15 years. He loves anything fast and loves working on his Volkswagens. Since 2019 he has been with Tommy's Hi Tech and Tommy’s European in central Texas and is currently the District Manager. Customer
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PROGRAM PRICING
$687/mo
Ongoing Monthly Subscription
Includes:
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Access for five Advisors to have their own logins
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Access for one seat manager login
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hd video courses
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live group teaching calls
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FIX MY CALL UPLOADS
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1-ON-1 TRAINER CALL SCHEDULING
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certification testing
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private facebook group
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free tickets to training events in nashville, tn
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and more...
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Sales Fix Live Sessions Schedule
All live sessions are displayed here, including Foundations & Advanced classes and Continued Training ALW's & Webinars.
Times are displayed in Central Time.